Toner & Inkjet Cartridge FAQ’s


What is a recycled original toner cartridge?

A recycled original toner cartridge is an OEM (original equipment manufacturer) or original laser cartridge that has been thoroughly cleaned, any worn or damaged parts are replaced so as not to affect functionality or performance, and then refilled with toner powder ready to be sold.


Will a recycled original cartridge damage my printer?

No. All of our toner cartridges go through strict quality and performance tests to ensure that there is no compromise just because you are buying a cheaper alternative. We do not sell compatibles, copies, clones or fake cartridges. All of our recycled original toner cartridges come with a 3-year warranty, and full money back guarantee should you be dissatisfied with your purchase.


Will a recycled original laser toner last as long as an original?

Our toner cartridges are tested on elements such as print performance and page yield, and they will all print at least the same amount – and in some cases more – than an original.


How do I find the right toner cartridge for my laser printer?

We have made searching for your cartridge as simple as possible using our 3-step process. Firstly, enter the printer manufacturer followed by the printer family, and then the printer model to locate the cartridge that is compatible with your particular printer. You can also contact us should you need any assistance or advice with our products.


How do I return my cartridge to you if there’s a problem?

Should you experience problems with your cartridge(s) and have to return it then please get in touch through the form on our contact us page or contact our team on 0800 091 9090 08:30 – 18:00, Monday to Friday. Our full returns policy can be found on our terms and conditions page.


Can I recycle my cartridge with you?

Yes! Red Bus Cartridges is fully committed to helping the environment, and if you have purchased a cartridge through us, we are pleased to say that, thanks to our sister company, The Recycling Factory, you can also recycle it. Please email info@trf-uk.com for more information.

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